Hi, Ron Hudson here! Welcome back to the Immediate Influence Blog. It’s been quite a while since my last post. In fact, I’ve gone almost 30 days without posting anything. But, here I am today to reveal a powerful strategy of influence known as Reframing. Reframing enables you to alter, shift, or change an individual’s and/or audience’s perceptions about an experience, idea, political view, product, etc.
Last week, a friend of mine who serves in our country’s military sent me an email of which you are about to read a portion now. After reading this portion of the email, I guarantee you will walk away understanding the power of Reframing. Ready?
“Luke AFB is west of Phoenix and is rapidly being surrounded by civilization that complains about the noise from the base and its planes, forgetting that it was there long before they were. A certain lieutenant colonel at Luke AFB deserves a big pat on the back. Apparently, an individual who lives somewhere near Luke AFB wrote the local paper complaining about a group of F-16s that disturbed his/her day at the mall.”
The complaint:
“Question of the day for Luke Air Force Base:
Whom do we thank for the morning air show? Last Wednesday, at precisely 9:11 A.M., a tight formation of four F-16 jets made a low pass over Arrowhead Mall, continuing west over Bell Road at approximately 500 feet. Imagine our good fortune! Do the Tom Cruise wannabes feel we need this wake-up call, or were they trying to impress the cashiers at Mervyns early bird special?
Any response would be appreciated.”
Name withheld
-end of complaint
The response:
“Regarding ‘A wake-up call from Luke’s jets’ on June 15, at precisely 9:12 a.m., a perfectly timed four-ship fly by of F-16s from the 63rd Fighter Squadron at Luke Air Force Base flew over the grave of Capt. Jeremy Fresques. Capt. Freques was an Air Force officer who was previously stationed at Luke Air Force Base and was killed in Iraq on May 30, Memorial Day.
At 9 a.m. on June 15, his family and friends gathered at Sunland Memorial Park in Sun City to mourn the loss of a husband, son and friend. Based on the letter writer’s recount of the fly by, and because of the jet noise, I’m sure you didn’t hear the 21-gun salute, the playing of taps, or my words to the widow and parents of Capt. Fresques as I gave them their son’s flag on behalf of the President of the United States and all the veterans and servicemen and women who understand the sacrifices they have endured…
A four-ship fly by is a display of respect the Air Force gives to those who give their lives in defense of freedom. We are professional aviators and take our jobs seriously, and on June 15 what the letter writer witnessed was four officers lining up to pay their ultimate respects.
The letter writer asks, ‘Whom do we thank for the morning air show? The 56th Fighter Wing will make the call for you, and forward your thanks to the widow and parents of Capt. Fresques, and thank them for you, for it was in their honor that my pilots flew the most honorable formation of their lives.”
Lt. Col. Grant L. Rosensteel, Jr.
USAF
-end of response
I imagine that it’s safe to assume that the complainant’s perception of that event was completely altered. Wouldn’t you agree? I’m also willing to make a second assumption about the emotional state of the complainant. I’m guessing that he/she went from indignant sarcasm to embarrassed, humbled, and sad for Capt. Fresques wife and parents. What emotions did you experience right after reading the complaint? How quickly did the response cause a shift in your emotions? That’s the power of Reframing.
In closing, it’s difficult to know all of what is going on in many situations that may cause you to feel angry, sad, frustrated, etc., so do yourself a favor in the future and ask yourself these simple questions: How do I feel about being ___ about this? What else might be going on here that I’m totally unaware of now? In asking those questions, you’ll notice the intensity of your emotion(s) lessen, and you’ll be able to handle tense situations much better. Will you do that for yourself?
One more thing. I encourage you to invest time today to let our servicemen and women know how grateful you are for their willingness to die for our freedom.
May God bless the military forces of these United States! Thank you all.
With gratitude and respect,
Ron