Cultivating Relationships Boosts Sales Effectiveness

Q: What is the most important step in your selling, influencing, or persuading process? A: Great question! As a sales, influence, and persuasion trainer, I’ve often posed that question to varying groups of people. Typically, 7 out of 10 respond that “closing” is the most important...

How to Immediately Influence Yourself

Sometimes we have an inaccurate perception of the happiness of successful people in business, politics, and entertainment. In reality, regardless of their socioeconomic success, a number of them are messed up on the inside. In fact, many times we have discovered they are depressed, abusive, suicidal,...

How to Deeply Influence Others and Yourself

James Van Fleet once said, “Always think in terms of what the other person wants.” During my nearly 10 years of marriage, I’ve discovered that one of the keys to a successful relationship is thinking in terms of what my wife wants.  For instance, there are times when my wife wants...

50 Most Powerful and Influential Men in Social Media 2008

Last week, as you probably know, I published a list of the 50 Most Powerful & Influential Women in Social Media. It caused quite a stir on the internet. In fact, this blog was visited by over 2,000 unique visitors the day the list was published. I truly appreciate each of you [...]

50 of the Most Powerful and Influential Women in Social Media 2008

In every industry there are a few people who are inarguably outstanding at what they do. In addition to that, they are typically charismatic, energetic, and creative. In an effort to find some of these people I asked my twitter friends to nominate people who they thought were some of the most powerful...

Curtailing Customer Returns

Peter Drucker once said,”The best way to predict the future is to create it.” I fully agree! As a part of creating the future, we must include systematic processes that eliminate problems that exist today. The problem of customer returns or buyer’s remorse is what we will work to...

Elegantly Influencing Employee’s Behaviors in Tough Economic Times

In any time of economic uncertainty, most employees quickly begin to feel “stressed out” about their future employment with a company. The intensity of the employees stressful feelings is closely related to how much their company is impacted by an economic downturn. For example, employees...